Thank you for shopping with Kavya Shree Sarees. We strive to provide you with the best shopping experience and quality products. Please read our Return and Refund Policy carefully:
1. No Returns or Refunds
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We do not offer returns or refunds for any orders except in cases where the product is found to be damaged or defective upon arrival.
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Please make sure to review your order carefully before confirming your purchase.
2. Defective or Damaged Products
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If you receive a defective or damaged product, please contact us within 48 hours of receiving the order.
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You will be required to provide proof of damage (photos or videos of the damaged product) to initiate the process.
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Upon verification of the defect or damage, we will offer an appropriate solution, which may include:
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A replacement of the product, or
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A partial refund, depending on the situation.
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3. Non-Returnable Products
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Custom-made, personalized, or altered products (based on customer requests) cannot be returned or refunded.
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Sale or discounted items are also non-returnable and non-refundable.
4. No Exchanges
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We do not offer exchanges for any product, unless it is defective or damaged.
5. Process for Reporting Defective or Damaged Products
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In case of receiving a damaged or defective product, please contact us immediately at:
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Email: [email protected]
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Phone/WhatsApp: 0294-2418677 | 8742898008
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Provide clear details of the issue along with relevant images or videos, and we will guide you through the resolution process.
6. Custom Duties and Taxes (for International Orders)
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For international orders, any custom duties or taxes imposed at the time of delivery are the responsibility of the customer.
7. Contact Us
If you have any questions or concerns regarding returns or refunds, please reach out to us at:
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Email: [email protected]
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Phone/WhatsApp: 0294-2418677 | 8742898008
